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Frequently asked questions
For Senders
What is Chimoney and how can it benefit my business?
How does Chimoney differ from traditional payment systems?
How fast are transactions processed with Chimoney?
Is Chimoney secure?
Can Chimoney handle bulk payouts?
What currencies does Chimoney support?
Are there any hidden fees?
How do I integrate Chimoney into my existing business processes?
What's the maximum amount I can send in a single transaction?
Do my recipients need a Chimoney account to receive payments?
Can I automate recurring payments with Chimoney?
Do you offer customer support in case I face any issues?
How does Chimoney handle refunds?
Can I track my transactions in real-time?
How does Chimoney handle currency conversion?
Is there a mobile app for Chimoney?
How do I onboard my team to use Chimoney?
Do you offer any analytics or insights on my payments?
How does Chimoney handle disputes or payment issues?
Are there any limitations to using Chimoney?
How can I send Chimoney?
How long does it take to process Chimoney?
Can I pick and mix and match rewards and benefits like Airtime?
What can Chimoney be redeemed for?
Who is behind Chimoney?
For Receivers
What is Chimoney and how does it benefit me as a receiver?
How do I sign up to receive payments through Chimoney?
Is there a fee for receiving payments?
How long does it take to receive my funds?
Can I receive payments in my local currency?
What if I don't have a bank account?
Is my financial information safe with Chimoney?
What should I do if I haven't received my payment?
Can I use Chimoney to send money as well?
How do I update my payment details?
Are there any limits to how much I can receive?
How does Chimoney handle taxes and compliance?
Can I track my payment history?
What if the sender made an error in the payment amount?
Can I integrate my Chimoney account with other financial tools I use?
Why was my Chimoney account suspended?
Can I receive payments from any business using Chimoney?
How does Chimoney handle currency fluctuations?
Do I get notified when I receive a payment?
Is there a mobile app for Chimoney?
What can I redeem my Chimoney for?
Why can't I redeem cash?
Does Chimoney expire?
Who is behind Chimoney?
For Developers and Startups
What is the Chimoney API?
How do I get started with the Chimoney API?
Is there a sandbox environment for testing?
What programming languages do you support?
Are there transaction limits when using the API?
How is the Chimoney API secured?
Can I use the API for bulk payouts?
Do you offer webhook support?
What currencies are supported via the API?
Are there fees associated with using the API?
How do I handle errors or failed transactions?
Can I customize the payment experience for my users?
How often is the API updated?
Do I need any special licenses to use the Chimoney API?
How does Chimoney handle regulatory compliance via the API?
Can I provide feedback on the API?
What kind of support does Chimoney offer for API integrators?
Can I process refunds via the API?
How do I manage and monitor my API usage?
What happens if there's a service disruption?
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