This privacy and data protection policy (the policy) will explain how Chimoney uses the personal data we collect from our users and related partners when they use our platform. It describes our commitment to treat your information with the utmost care and confidentiality, and explains your privacy rights regarding Chit Technologies Inc (“Chimoney”, “we”, “us” or “our”) collection, use, storage, sharing and protection of your personal information.
We conduct business in a responsible and sustainable manner and ensure customer information is securely collected, processed, and stored based on business requirements. In furtherance of this and compliance with industry regulations, we have provided appropriate documentation, which includes this policy. We therefore provide notice about this policy and applicable procedures.
To use our website or any of our products or services, your consent is required for the use of your data as described in this Policy.
1.1 Personal Data Provided by Users;
Chimoney collects personally identifiable information pertaining to account holders during the course of of KYC onboarding as follows;
1.2 Personal Information We Collect Automatically From Users;
1.3 Personal Data We Receive From Third Parties
Once you begin using our services through your Chimoney account, we will keep records of your transactions and collect information about your other activities related to our services. We will not share or disclose your Personal Information with a third party without your consent except as may be required for the purpose of providing you with our services or under applicable international regulations.
In providing you with the services, we may rely on third-party servers located in foreign jurisdictions from time to time, which as a result, may require the transfer or maintenance of your personally identifiable information on computers or servers in foreign jurisdictions. We will ensure that such foreign jurisdictions have data protection legislation that is no less than the existing data protection regulations in force with internationally acceptable standards and your personally identifiable information is treated in a safe and secure manner.
Chimoney collects Personal Information only for identified purposes and for which consent has been obtained. Such Personal Information cannot be reused for another purpose that is incompatible with the original purpose, except consent is obtained for such other purpose.
Chimoney limits Personal Information collection and usage to data that is relevant, adequate, and absolutely necessary for carrying out the purpose for which the data is processed.
Chimoney will evaluate whether and to what extent the processing of Personal Information as a user is necessary and where the purpose allows, anonymized data will be used.
Our cookies never store personal or sensitive information; they simply hold a unique random reference to you so that once you visit the site, we can recognize who you are and provide certain content to you.
If your browser or browser add-on permits, you have the choice to disable cookies on our website, however this may impact your experience using our website.
Chimoney shall establish adequate controls in order to protect the integrity and confidentiality of Personal Information, both in digital and physical format and to prevent Personal Information from being accidentally or deliberately compromised. Chimoney is committed to managing your Personal Information in line with global industry best practices and in compliance with regulatory requirements. We store and process your personal information on our computers where our members of staff are located. We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorised access, disclosure, and alteration.
Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centres, and information access authorization controls. We have also taken additional measures by ensuring our system complies with industry information security standards.
Chimoney employees may have access to users’ Personal Information only as is appropriate for the type and scope of the task in question and are forbidden to use Personal Information for their own private or commercial purposes or to disclose them to unauthorised persons, or to make them available in any other way.
Chimoney does not sell, trade or rent personal information to anyone. However, to enable us to render our services to you on our website, we may share your information with trusted third parties, such third parties include financial institutions, payment processors, verification services, sanctions screening and identity verification services as well as any third parties that you have directly authorised to receive your Personal Information. Your Personal Information may be stored in locations outside the direct control of Chimoney, for instance, on servers or databases co-located with hosting providers. We may disclose your Personal Information in compliance with applicable law or a legal obligation to which we are bound.
Processing of Personal Information by Chimoney shall be lawful if at least one of the following applies:
Individuals who have Personal Information held by Chimoney are entitled to reach out to Chimoney to exercise the following rights:
Your request will be reviewed by Chimoney’s Compliance Officer and carried out except as restricted by law or Chimoney’s statutory obligations. You may decline to provide your personal Information when it is requested by Chimoney, however, certain services or all the services may be unavailable to you. You may review your account settings and update your Personal Information directly or by contacting us.
We will retain your information for as long as your account is active or as needed to provide our services to you, comply with our legal and statutory obligations or verify your information with a financial institution.
Chimoney is statutorily obligated to retain the data you provide us with in order to process transactions, ensure settlements, make refunds, identify fraud and in compliance with laws and regulatory guidelines applicable to us, our banking providers and card processors.
Therefore, even after closing your Chimoney account, we will retain certain Personal Information and transaction data to comply with these obligations. All Personal Information shall be destroyed by Chimoney where possible. For all Personal Data and records obtained, used and stored by Chimoney, we shall perform periodical reviews of the data retained to confirm the accuracy, purpose, validity and requirement to retain.
The length of storage of Personal Information shall, amongst other things, be determined by relevant legislation
Chimoney maintains a data breach procedure in order to deal with incidents concerning Personal Information or practices leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, Personal Information transmitted, stored or otherwise processed.
You may contact our compliance team upon becoming aware of any breach of Personal Information or if your access credentials have been compromised, to enable us to take the necessary steps towards ensuring the security of your Personal Information or account.